SAN FRANCISCO, May 19, 2026 /PRNewswire/ -- 1mind, the pioneer in AI-led growth (AILG), today announced the launch of Ride-Along which is the industry's first AI that joins live sales calls as a visible, named participant and speaks directly to buyers in real time. Unlike every other in-call AI tool on the market, which whispers or shows suggestions to the rep behind the scenes, Ride-Along appears on the call as a named attendee, answers complex technical questions, presents slides and handles objections, functioning as a fully autonomous Sales Engineer at conversation speed.
"My north star has always been the same: create a better buying and customer experience. If I can do that, everything else follows," said Amanda Kahlow, founder and CEO of 1mind. "Ride-Along gives every AE a world-class Sales Engineer on every call, one that knows the product deeply, never forgets context and gets better with every conversation. And once you have that, you start putting Ride-Along on calls you never could have justified before, from SDR discovery and commercial sales calls to customer success check-ins and even support conversations where the business model never supported live SE coverage. The way people buy has changed. The way companies sell has not. We built the architecture to fix it."
The SE Bottleneck Is Costing Companies Deals
In today's B2B sales environment, the median ratio of Account Executives to Solutions Engineers is 4:1, and in many organizations it reaches 10:1. The result: most live sales calls have no technical support. When a buyer asks a hard question and the AE cannot answer, they default to "Let me get back to you on that" which is a phrase that, according to Sales Insights Lab, gives the deal a 1-in-100 chance of recovery. Meanwhile, 40-60% of qualified pipeline ends in "no decision" not a competitive loss, but lost to friction, according to research by the JOLT Effect covering 2.5 million sales conversations.
Research from SBI shows that 71% of buyers describe their experience with sales reps as "frustrating," and the Sales Growth Company found that 82% of buyers value credibility over likability. Credibility that is destroyed the moment a rep cannot answer a technical question in the room.
1mind is solving these challenges with Ride-Along, which eliminates the bottleneck between the buyer's question and the answer by putting a technically fluent AI directly in the conversation.
Ride-Along: How It Works
Ride-Along joins scheduled meetings as a named participant via Zoom, Microsoft Teams and Google Meet. It listens to the full conversation in real time and responds when prompted or configured to act, drawing on deep product knowledge to deliver accurate, contextual answers at the moment they matter most.
Key capabilities include:
First-class call participation. Ride-Along appears as a named attendee (e.g., "Nigel | 1mind"), visible to everyone on the call, not a sales facing hidden whisper or background tool.
Live product demos. Walk users through your actual UI in real time with real cursor control and studio-quality voice, guiding first-time users past the basics and into advanced features the way your best Solutions Engineer would.
Real-time SE role. Answers complex product and technical questions, presents slides on request, reinforces value and handles objections so the AE stays focused on the human side of the conversation.
Configurable modes. Operates in Active mode (full participation) or Silent mode (listening only), configurable per call based on context and sensitivity.
Post-call intelligence. Captures key signals and generates structured summaries, giving revenue teams actionable insights after every conversation.
Fine Tuned Guardrails. 1mind uses proprietary technology that reduces hallucinations to near zero and keeps the AI to answer questions that are always aligned with the company's information such as pricing, technical information, or advanced demo capabilities.
A Category of One
While every other in-call AI tool on the market whispers to the rep, sends text reminders in call that distracts the rep, transcribes the call or coaches after the fact, Ride-Along is the only product that speaks directly to the buyer. It is not a copilot, not a coaching whisper and not a post-call summarizer, it is a fully autonomous, visible meeting participant that owns the SE workflow in real time.
Delivering Strong Results Across Enterprise Customers
More than 70 companies in enterprises of various industries including HubSpot, Nutanix, Coupa, ZoomInfo, Owner, Boston Dynamics, Seismic, ThoughtSpot, New Relic, and Tealium, are all using 1mind Ride-Along to supercharge their sales teams and seeing real results. Companies are reporting 2x-5x conversion lift, 62% shorter sales cycles and $110K deals closed by Ride-Along with no humans in the loop. 78% of 1mind's own pipeline is AI-sourced.
Experity deployed 1mind to replace its legacy chatbot and ran a head-to-head A/B test against a separate tool across the full funnel. The result: 3X more revenue in half the time. Inquiry-to-opportunity conversion lifted from 6% to 10%, MQL-to-opportunity from 12% to 21%, win rates doubled from 26% to 50%, and sales cycles compressed from 28 days to 15. For every 100 inquiries they converted 1 closed deal, 1mind closed 3.
"For every 100 inquiries, 1mind generated 3 closed deals compared with previous benchmark performance." said Jonathan Moss, EVP of Patient Engagement and AI Center of Excellence at Experity. "We were running a 2015 motion in a 2026 market. AI is fully capable of handling direct customer conversations, and once we put it to the test, the results changed our entire GTM approach."
Part of the 1mind Platform
Ride-Along joins the existing 1mind product suite and use cases such as Website Inbound, PLG in Product Guide, and Customer Success & Support. All built on the enterprise ready foundation that centers on the proprietary 1mind Neural Engine. One intelligence powers the full lifecycle: from the first question on a company's website, through every live sales call, to onboarding and renewal.
Availability
Ride-Along is available now for early access customers on Zoom, Microsoft Teams and Google Meet. For demo requests, visit
1mind.com.Read Press Release
ATLANTA & SAN FRANCISCO — MARCH 6, 2026 —
Clari + Salesloft, the leader in Revenue Orchestration, today announced a strategic partnership with 1mind, a pioneer in AI-led growth. This collaboration integrates Clari + Salesloft's innovative Predictive Revenue System with 1mind's Superhumans — AI digital teammates designed to accelerate pipeline from first touch to close across the customer lifecycle. Together, they aim to redefine what’s possible for modern revenue teams by providing a unified framework that transforms buyer engagement and drives measurable impact.
What this means
Clari + Salesloft is sunsetting Drift and naming 1mind as its exclusive AI successor.Drift changed this industry. It pioneered conversational marketing and gave thousands of companies a better way to engage buyers online. We have deep respect for that foundation.
But buyers in 2026 don’t want to navigate decision trees. They want real conversations, real answers, and real momentum on their deals. That’s what 1mind delivers — Superhumans that engage buyers the way your best rep would, 24/7, at scale, and in every place your buyers are — on your site, in your product, and over video calls.
A different approach entirely
Drift served you well. 1mind Superhumans will take you to the next level.
Deterministic chatbot experience
AI-native from the ground up
Scripted playbooks & decision trees
Dynamic, contextual dialogue
Keyword matching & routing
Deep understanding of intent & nuance
More workflows = more maintenance
One Superhuman scales infinitely
Engages like your best rep
Complex playbook building
Learns your business, launches fast
What Superhumans actually do
They qualify. They demo. They handle objections. They solution. They move deals forward 24/7 — on your website, in your product, and on video calls.
Superhumans work across the entire buyer journey: engaging inbound traffic, joining live sales calls as a ride-along SE, guiding product adoption in-app, and providing human-like customer support around the clock.
Every interaction generates structured signals that feed directly into Clari forecasts and Salesloft Cadences. No data silos. No tab-switching. Your AI-led engagement contributes to your revenue intelligence, not apart from it.
Better Together
1mind Superhumans will be integrated directly into the Clari + Salesloft Predictive Revenue System. That's not just a partnership announcement. It's a closed loop.
Your Superhuman sits on your site, in your product, on video calls — qualifying, demoing, moving deals forward. Every one of those buyer signals flows right back into Salesloft Cadences and Clari forecasts. No handoffs between systems. No intelligence lost between tools.
Clari + Salesloft built the system that tells you where your revenue is going. 1mind built the Superhumans that drive relentlessly towards a close. Now they work as one.
And if you're curious what that looks like, talk to Superhuman Mindy at 1mind.com
"We are excited to partner with Clari + Salesloft, the leaders in Revenue Orchestration. By merging Clari + Salesloft’s exceptional workflows with 1mind’s advanced AI capabilities, we empower companies to cut costs, scale their go-to-market teams, and ensure no lead is left behind—all while delighting every buyer."
Amanda Kahlow, Founder and CEO of 1mind
