1mind Sub-processors
Sub-Processor
Service(s) Description
Location(s) of Processing
Google Cloud Platform
GCP is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement.
United States
Amazon Web Services
AWS is used as data Importer’s public cloud provider. Data importer processes and stores data in this environment in a time and manner in accordance with the Agreement.
United States
OpenAI
Data importer securely transmits conversation data, which is processed but not stored in OpenAI, and returned to the data importer’s primary environment for further processing and storage.
United States
Ory
Ory is data importer’s identity provider; data importer would transmit data exporter’s employee emails for administrators for the sole purpose of user authentication.
United States
Tavus
Data importer securely transmits conversation data, which is processed but not stored in Tavus’ systems and returned to the data importer’s primary environment for further processing and storage.
United States
Slack
Data importer is used as a Corporate Communications and collaboration tool which may be used to process personal data in the ordinary course of business.
United States
LangChain Inc.
Data Processor is an agent orchestration stack to build and monitor the 1mind application.
United States
Ampersand
Data Processor is an application used to build native product integrations (especially bidirectional) with tools such as CRMs.
United States
Cartesia AI, Inc.
Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
United States
Eleven Labs Inc.
Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
United States
Daily.co (Pipecat)
Data importer securely transmits conversation data for voice rendering, which is processed but not stored in their systems and returned to the data importer’s primary environment for further processing and storage.
United States
Temporal Technologies Inc.
Data importer is a workflow orchestration application.
United States
Hyperdoc Inc. (recall.ai)
Data importer supplies an API for capturing recordings, transcripts, and metadata from meetings on major video-conference platforms.
United States
ZoomInfo Technologies LLC
Data importer supplies an API for enriching metadata for account level data (eg. Company).
United States
Anthropic, PBC
Anthropic is used as Data Importer’s large language model provider. Data Importer processes data using this environment in a time and manner in accordance with the Agreement.
United States
Deepgram Inc.
Deepgram is used as Data Importer’s speech-to-text processing provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States
Features & Labels Inc. (FAL.ai)
FAL.ai is used as Data Importer’s generative media infrastructure provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States
Fivetran Inc.
Fivetran is used as Data Importer’s automated data integration and data movement provider for syncing and centralizing data from external systems into analytics or data warehouse environments. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States
LiveKit Incorporated
LiveKit is used as Data Importer’s real-time communications infrastructure provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States
Pinecone Systems, Inc.
Pinecone is used as Data Importer’s fully managed vector database provider for storing, indexing, and querying high-dimensional vector embeddings supporting AI applications. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States
Functional Software, Inc. d/b/a Sentry
Sentry is used as Data Importer’s application monitoring and error tracking provider. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States
Twilio Inc.
Twilio is used as Data Importer’s cloud communications provider for enabling messaging, voice, video, and other customer communication workflows through programmable APIs. Data Importer processes data in this environment in a time and manner in accordance with the Agreement.
United States

Last updated: 12 March 2026

1mind uses the sub-processors listed below to process data in connection with the 1mind platform. Please note the following: it is your responsibility to monitor this list regularly for any updates. If no reasonable objection is received from you within 14 days of a new sub-processor being appointed to this list, you will therefore have deemed such sub-processor's use to be approved and accepted.

Customers may choose to subscribe to email notifications when new authorized sub-processors are added to our sub-processor list. If a Customer chooses not to subscribe to these notifications, they acknowledge and waive any right to receive advance notice of changes to authorized sub-processors.

Please see our Trust Center for any further information.